We care about the security of data. We only use them emarked and only pass them on to our partners, if they contribute to the fullfillment of purpose regarding our specific assingment. For example to contracted service providers who supply cloud-based software and data handling solutions to the hotel. These providers operate with the sole purpose of processing and analysing guest data for the purposes mentioned below.
We use personal information for guest management; the facilitation and realisation of guest booking; the successful execution of the guest’s stay; to coordinate the hotel stay according to the wishes and interests of the guest; to ensure the provision of future hotel services which correspond with the interests of the guest; for marketing purposes as pertaining to hotel performance and the improvement of this performance; communications; statistics and accounting.
According to the EU-General-Dataprotection regulation (LINK) and according to the Data Protection Act (LINK) of the Republic of Austria starting 25.5.2018 users have the right to obtain free information on request about all stored personal data. In addition each customer or user is allowed to ajust incorrect data, block, or delete (“right to be forgotten”) his personal data. The only exception is that we have the legal obligation to preserve business or reporting records.
If we do not comply with our data protection duty in due time, please contact your complaint to:
Austrian Data Protection
A- 1080 Wien
Phone: +43 1 52 152-0
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Last updated: 10.06.2020